RETURN POLICY
HOME / POLICY
​
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 5 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, Please contact sales@uvcpower.com and obtain a “returns request form”.
Once the “returns request” form is approved, place the item securely in its original packaging and original invoice, and mail your return to the following address:
UVC Power
Attn: Returns
3881 Danbury Road
Brewster, NY 10509
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(845) 278-5777